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Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/7060

Title: Customer loyalty in extended service settings: the interaction between satisfaction, value attainment and positive mood
Authors: de Ruyter, J.C.
BLOEMER, Johanna
Issue Date: 1999
Publisher: MCB UNIV PRESS
Citation: Journal of services industry management, 10(3). p. 320-336
URI: http://hdl.handle.net/1942/7060
ISI #: 000083124700005
ISSN: 0956-4233
Type: Journal Contribution
Appears in Collections: Research publications

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