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Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/6638

Title: On the relationship between perceived service quality and behavioral intentions: a corss-sectional perspective
Authors: de Ruyter, K.
Wetzels, M.
BLOEMER, Johanna
Issue Date: 1996
Publisher: Budapest 1996
Citation: EMAC-Conference: proceedings. p. 273-312, 1255-1270.
URI: http://hdl.handle.net/1942/6638
Type: Proceedings Paper
Appears in Collections: Research publications

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