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Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/6095

Title: Explaining brand loyalty, dealer sales loyalty and dealer after-sales loyalty: the influence of satisfaction with the car, satisfaction with the sales service and the satisfaction with the after-sales service
Authors: BLOEMER, Johanna
Pauwels, K.
Issue Date: 1998
Citation: Journal of consumer satisfaction, dissatisfaction and complaining behavior, 11, p.78 - 90
URI: http://hdl.handle.net/1942/6095
Type: Journal Contribution
Appears in Collections: Research publications

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