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Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/5564

Title: Evaluating health care service quality: the moderating role of knowledge
Authors: de Ruyter, K.
BLOEMER, Johanna
Issue Date: 1997
Citation: Journal of consumer satisfaction, dissatisfaction and complaining behavior. p. 43-50
URI: http://hdl.handle.net/1942/5564
ISSN: 0899-8620
Type: Journal Contribution
Appears in Collections: Research publications

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