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Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/5426

Title: An organizational change project to improve the quality and the service in the Belgian tax administration
Authors: MARTENS, Hilda
Issue Date: 1998
Publisher: Ingolstadt 1998
Citation: Proceedings of the EIASM Workshop on Quality Management in Services, Ingolstadt April 19-21, 1998. p. 421-428.
URI: http://hdl.handle.net/1942/5426
Type: Proceedings Paper
Appears in Collections: Research publications

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