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Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/5305

Title: The internationalization process of service providers: a literature review
Authors: LOMMELEN, Tinne
MATTHYSSENS, Paul
Issue Date: 2005
Publisher: Amsterdam
Citation: Advances in international marketing, 15. p. 95-117
Abstract: The present paper scrutinizes the extant literature on the internationalization process of service providers. It provides an overview of current insights and unresolved issues. The findings of over 100 published studies are structured and summarized under four headings: internationalization motives, country/market selection, entry mode choice, and the profile of service exporters. Although literature is closing the gap with reality, this paper concludes that (empirical) work still lacks sound theoretical bases, and – partially as a consequence – it is largely fragmented and exploratory. Per heading we formulate specific suggestion for better and more focused future research endeavors.
URI: http://hdl.handle.net/1942/5305
DOI: 10.1016/S1474-7979(04)15005-9
Category: A1
Type: Journal Contribution
Validation: vabb, 2010
Appears in Collections: Research publications

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