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Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/5252

Title: Service satisfaction and behavioural intentions of internal customers: the case of the purchasing department
Authors: FAES, Wouter
Issue Date: 1998
Publisher: London 1998
Citation: Supply strategies: concepts and practice at the leading edge: proceedings of the 7th International Annual IPSERA Conference, London, 5-7 April 1998. p. 216-230.
URI: http://hdl.handle.net/1942/5252
Type: Proceedings Paper
Appears in Collections: Research publications

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