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|Title: ||Service satisfaction and behavioural intentions of internal customers: the case of the purchasing department|
|Authors: ||FAES, Wouter|
|Issue Date: ||1998|
|Publisher: ||London 1998|
|Citation: ||Supply strategies: concepts and practice at the leading edge: proceedings of the 7th International Annual IPSERA Conference, London, 5-7 April 1998. p. 216-230.|
|Type: ||Proceedings Paper|
|Appears in Collections: ||Research publications|
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