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Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/5189

Title: On knowledge, manifest expectations and perceived service quality
Authors: BLOEMER, Johanna
Issue Date: 1995
Publisher: Paris 1995
Citation: Proceedings EMAC-Conference. p. 119-130.
URI: http://hdl.handle.net/1942/5189
Type: Proceedings Paper
Appears in Collections: Research publications

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