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Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/4198

Title: Linking perceived service quality and behavioral intentions: a multi-dimensional perspective using structural equation modelling
Authors: BLOEMER, Johanna
de Ruyter, J.C.
Wetzels, M.G.M.
Issue Date: 1999
Citation: European journal of marketing. p. 1082-1106
URI: http://hdl.handle.net/1942/4198
ISSN: 0309-0566
Type: Journal Contribution
Appears in Collections: Research publications

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