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Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/26339

Title: Assessing women's satisfaction with family planning services in Mozambique
Authors: Chavane, Leonardo
Dgedge, Martinho
Bailey, Patricia
Loquiha, Osvaldo
Aerts, Marc
Temmerman, Marleen
Issue Date: 2017
Publisher: BMJ PUBLISHING GROUP
Citation: JOURNAL OF FAMILY PLANNING AND REPRODUCTIVE HEALTH CARE, 43(3), p. 222-228
Abstract: Background The contraceptive prevalence rate in Mozambique was estimated as 11.3% in the last Demographic and Health Survey. The impact of family planning (FP) on women's health and on the reduction of maternal mortality is well known. Methods Acknowledging the importance of user satisfaction in the utilisation of health services, exit interviews were used to assess women's satisfaction with FP services in Mozambique. The survey, conducted in 174 health facilities, was representative at the national level, covered all provinces, and both urban and rural areas. Results Overall, 86% of respondents were satisfied with FP services, but issues such as insufficient supplies of oral contraceptives and the low quality of healthcare provider/client interactions were given as reasons for women's dissatisfaction. Conclusion Defined actions at the level of health service provision are needed to tackle the identified issues and ensure improved satisfaction with, and better utilisation of, FP services in Mozambique.
Notes: [Chavane, Leonardo] Maternal Hlth, Jhpiego, Maputo, Mozambique. [Dgedge, Martinho] Eduardo Mondlane Univ, Fac Med, Publ Hlth, Maputo, Mozambique. [Bailey, Patricia] FHI 360, Global Hlth Programs, RMNCH Unit, Durham, NC USA. [Loquiha, Osvaldo] Eduardo Mondlane Univ, Dept Math & Informat, Maputo, Mozambique. [Aerts, Marc] Hasselt Univ, Interuniv Inst Biostat & Stat Bioinformat I Bisot, Hasselt, Belgium. [Temmerman, Marleen] Univ Ghent, Int Ctr Reprod Hlth, Ghent, Belgium. [Temmerman, Marleen] World Hlth Org, Dept Reprod Hlth Res, Geneva, Switzerland.
URI: http://hdl.handle.net/1942/26339
DOI: 10.1136/jfprhc-2015-101190
ISI #: 000417915700009
ISSN: 1471-1893
Category: A1
Type: Journal Contribution
Appears in Collections: Research publications

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