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Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/25883

Title: Performance assessment of local mobility policymaking using the principles of total quality management in Flanders, Belgium.
Authors: Tormans, Hans
Miermans, Willy
Cools, Mario
Polders, Evelien
Janssens, Davy
Wets, Geert
Issue Date: 2013
Citation: International journal of sustainable transportation, 7(4), p. 318-346
Abstract: This article describes a quality assessment of the processes underlying municipal mobility policy-making in Flanders, Belgium. 25 criteria and 176 aspects were queried during 25 interview sessions. Results were aggregated at the level of 7 quality domains of action and suggest that Flemish municipal mobility policy-making is generally fairly frail and of an ad-hoc nature. Four factors are found to be determining for this finding: default of political continuity, internal conflicts between stakeholders, lacking internal expertise, and deficient financial resources. Inter-stakeholder collaboration, residents participation, and policy-integration with higher-level programs are the strengths of current mobility policy practices in Flanders.
URI: http://hdl.handle.net/1942/25883
DOI: 10.1080/15568318.2011.633155
ISI #: 000312535300003
ISSN: 1556-8318
Category: A1
Type: Journal Contribution
Appears in Collections: Research publications

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