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Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/24761

Title: The consequences of implementing a CRM system within an organization (study case)
Authors: Dumitrascu, Andreea
Advisors: VANHOOF, Koenraad
Issue Date: 2017
Publisher: UHasselt
Notes: Master of Management-Business Process Management
URI: http://hdl.handle.net/1942/24761
Category: T2
Type: Theses and Dissertations
Appears in Collections: Master theses

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