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Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/22036

Title: User Knowledge Creation in Universal Design processes
Authors: Ielegems, Elke
Herssens, Jasmien
Vanrie, Jan
Issue Date: 2016
Publisher: Springer International Publishing
Citation: Di Bucchianico, Giuseppe; Kercher, Pete (Ed.). Advances in Design for Inclusion: Proceedings of the AHFE 2016 International Conference on Design for Inclusion, July 27-31, 2016, Walt Disney World®, Florida, USA, Springer International Publishing,p. 141-154
Series/Report: Advances in Intelligent Systems and Computing
Series/Report no.: 500
Abstract: Besides the need for designers to build a strong body of user knowledge within the domain of Universal Design (UD), linking knowledge about user needs and design practice is fundamental for increasing its uptake. Designers often experience difficulties when transferring user needs into inclusive design solutions. The tacit nature of user needs considerably complicates this transfer. Therefore, this paper examines how designers may create and apply knowledge on UD. Concepts from Knowledge Management are used to shed new light on designers’ knowledge creation process about user needs. By relating UD processes to Nonaka’s SECI model, an analytical framework is proposed in which four modes of developing knowledge enable us to analyse the continuous dialogue between tacit and explicit knowledge from user to designer. As such, this paper explores to which extent the SECI model offers interesting insights into designers’ knowledge creation process on user needs.
Notes: "The final publication is available at Springer via http://dx.doi.org/10.1007/978-3-319-41962-6"
URI: http://hdl.handle.net/1942/22036
DOI: 10.1007/978-3-319-41962-6_13
ISI #: 000389646900013
ISBN: 9783319419619
ISSN: 2194-5357
Category: C1
Type: Proceedings Paper
Appears in Collections: Research publications

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