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Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/15147

Title: With a Little Help from My Friends”: Context Aware Help and Guidance Using the Social Network
Authors: MAHMUD, Nasim
Issue Date: 2013
Publisher: Springer Berlin Heidelberg
Citation: Iannis E. Anagnostopoulos; Maria Beilikova; Phivos Mylonas; Nicolas Tsapatsoulis (Ed.). Semantic Hyper/Multimedia Adaption, p. 251-269
Series/Report: Studies in Computational Intelligent
Abstract: People are more mobile than ever before. People predominantly need information or help that they can not anticipate and plan for before they begin their journey. There is an abundance of information around us. But the users seek precise and fine–grained information that is not provided by the computing environment but required to carry out their tasks. Especially nomadic users have little choice than to call upon help from other people present in their vicinity. There are social issues (e.g. availability and interruptibility) along with the issues of relevance and reliability to find the most appropriate person to ask for any information or help. Identifying this person is still a challenge today. In this chapter we provide a thorough and grounded discussion of the state of the art of help systems that glean answers from human.We also present the software prototype Ubiquitous–Help–System (UHS) that has been developed to demonstrate how using a social network in combination with the user profile and preferences, can assist a nomadic user. The system assists the nomadic user to find people who can support him in a large scale ubiquitous computing environment.
URI: http://hdl.handle.net/1942/15147
DOI: 10.1007/978-3-642-28977-4_9
ISBN: 978-3-642-28977-4
Category: B2
Type: Book Section
Validation: vabb, 2015
Appears in Collections: Research publications

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