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Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/1502

Title: Total Quality Management (TQM) framework for e-learning based on EFQM and Kirkpatrick models
Authors: SCHREURS, Jeanne
Issue Date: 2006
Publisher: iJET
Citation: International Journal of emerging technologies in learning (iJET), 1(3). p. 1-7
Abstract: The EFQM excellence model is a famous quality management tool. We have translated it to be useful in e-learning quality management. EFQM will be used as a framework for self-evaluation. We developed the e-learning stakeholder model. We identified the main criterion and positioned them in the stakeholder model. We present short the Kirkpatrick evaluation model of e-learning. We developed a Kirkpatrick-EFQM self-assessment framework. We propose the limited learner-centric self-assessment framework. A preliminary set of quality criteria have been identified for self-assessment by the learners.
URI: http://hdl.handle.net/1942/1502
Link to publication: http://online-journals.org/i-jet/article/view/50
ISSN: 1863-0383
Category: A1
Type: Journal Contribution
Validation: vabb, 2010
Appears in Collections: Research publications

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