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Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/14759

Title: Crossing the Bridge over Norman’s Gulf of Execution: Revealing Feedforward’s True Identity
Authors: Vermeulen, Jo
Luyten, Kris
van den Hoven, Elise
Coninx, Karin
Issue Date: 2013
Publisher: ACM
Citation: Proceedings of The 2013 ACM SIGCHI Conference on Human Factors in Computing Systems (CHI 2013), p. 1931-1940
Abstract: Feedback and affordances are two of the most well-known principles in interaction design. Unfortunately, the related and equally important notion of feedforward has not been given as much consideration. Nevertheless, feedforward is a powerful design principle for bridging Norman's Gulf of Execution. We reframe feedforward by disambiguiting it from related design principles such as feedback and perceived affordances, and identify new classes of feedforward. In addition, we present a reference framework that provides a means for designers to explore and recognize different opportunities for feedforward.
URI: http://hdl.handle.net/1942/14759
ISBN: 978-1-4503-1899-0
Category: C1
Type: Proceedings Paper
Appears in Collections: Research publications

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