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Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/13278

Title: Performance assessment of local mobility policy-making administrations using the principles of total quality management in Flanders, Belgium: Expounding the decision making process
Authors: Tormans, Hans
Miermans, Willy
Cools, Mario
Polders, Evelien
Janssens, Davy
Wets, Geert
Issue Date: 2012
Citation: International Journal of Sustainable Transportation, 7 (4), p. 318-346.
Abstract: This paper describes a quality assessment of the processes underlying municipal mobility policy-making in Flanders(Belgium). 25 criteria and 176 aspects were queried during 25 interview sessions. Results were aggregated at the level of 7 quality domains of action and suggest that Flemish municipal mobility policy-making is generally fairly frail and of an ad-hoc nature. Four factors are found to be determining for this finding: default of political continuity, internal conflicts between stakeholders, lacking internal enterprise, and deficient financial resources. Inter-stakeholder collaboration, residents' participation, and policy-integration with higher-level programs are the strenghts of current mobility policy practices in Flanders.
URI: http://hdl.handle.net/1942/13278
DOI: 10.1080/15568318.2011.633155
ISI #: 000312535300003
ISSN: 1556-8318
Category: A1
Type: Journal Contribution
Validation: ecoom, 2014
Appears in Collections: Research publications

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