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Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/127

Title: Enhancing commitment and overcoming the knowing –doing gap: a case study at the Technicon Northern Gauteng (TNG) in South Africa.
Authors: MARTENS, Hilda
Verhagen, J.
Issue Date: 2001
Citation: Aliaga, O.A. (Ed.) Proceedings of the Academy of Human Resource Development: vol. 1. p. 285-292.
Abstract: Two European experts in human resources reports about their action-research project in a formerly disadvantaged Tertiary Educational Institution in South Africa. As an action-research project based on a social constructionist framework, they organized a strategic HRM-conference for all academic and administrative managers in a specific format. As a result the client organization starts to overcome its knowing-doing gap about HRM and commitment increases to coach subordinates towards quality and results. Process characteristics that made this change possible are formulated. Further research is planned to monitor and follow up long term effects.
URI: http://hdl.handle.net/1942/127
Category: C2
Type: Proceedings Paper
Appears in Collections: Research publications

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