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Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/11986

Title: Measuring feature performance in customer satisfaction studies applying Bayesian network approach
Authors: JARONSKI, Waldemar
Bloemer, Josée
VANHOOF, Koen
WETS, Geert
Issue Date: 2002
Citation: Proceedings of the Frontiers in Services Conference.
URI: http://hdl.handle.net/1942/11986
Category: C2
Type: Proceedings Paper
Appears in Collections: Research publications

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