Onderzoeken hoe klanten aangemoedigd kunnen worden te klagen in geval van problemen bij elektronische dienstverlening


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Please use this identifier to cite or link to this item: http://hdl.handle.net/1942/10099

Title:	Onderzoeken hoe klanten aangemoedigd kunnen worden te klagen in geval van problemen bij elektronische dienstverlening
Authors:	TILKIN, Stefanie
Advisors:	STREUKENS, A.
Issue Date:	2009
Publisher:	UHasselt Diepenbeek
Abstract:	Onderzoek naar hoe klanten aangemoedigd kunnen worden te klagen bij problemen in verband met elektronische dinestverlening
Notes:	master in de toegepaste economische wetenschappen - accountancy en financiering
URI:	http://hdl.handle.net/1942/10099
Category:	T2
Type:	Theses and Dissertations
Appears in Collections:	Master theses

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